On-site Search
Increase conversions, gain customer intelligence, and reduce support costs
Increase Conversions
Put direct answers and calls-to-action at our customers’ fingertips, so we always meet them at their moment of intent.
Gain New Customer Intelligence
Search Analytics catalogs each search query, and its response, to show where we might be missing opportunities with customers.
Reduce Support Costs
Technology spotlight
In the news
A Little Bit of Everything
When you ask a question, you want an answer, not a long list of blue links. We return direct answers to users’ queries in the form of knowledge cards, maps, and other relevant results.
Mobile visit growth
Desktop visit growth
Key learnings from natural language queries
Reduced navigation friction
Features
- Auto-Suggest
- Query Rules
- Natural Language Understanding
- Facets
- Auto Complete
- Synonyms
